Are you making the most of your OnlineTradesmen account?

Areas for improvement - making the most of your Onlinetrademen account to win jobs

We receive around 5,000 jobs each month and want to ensure you're winning the jobs you want.


We have collected feedback from our top 10% most successful members with the most beneficial ways to use the Onlinetradesmen service. 

We want to share their positive experience with you, so here are their tips:


1. Ask for ratings from your customers

Think about it, prospective customer don't know you, so why would they choose to use your services without testimonials from previous customers?

Ratings are basically your "Word of Mouth" Online and the best way to give prospective new customers peace of mind that you are a genuine, quality tradesman. So make your life easier by reminding a happy customer to leave you a rating when a job is complete.  Ratings are also displayed publicly on the website and every month we select a Tradesman of the Month based on 5* ratings! 


2. Add photos of your work

Photos online are proven to bring extra work to businesses and a great way to show customers what you do.

You can add unlimited amount of photos to your Member Profile by going to the 'Add photos' page in your account.

If possible, you might want to add 'before and after' examples of your work so the potential customers can compare them and see the magic you can do with your hands.

3. Replying to customers

In the online reply section there are 4 boxes you need to fill in order to give your potential customer as much information as possible. Personalise your responses to make that all important first impression and stand out to the customer.  Read more about creating quick but effective responses to jobs.  


4. Bid smart and get to the customer first

After replying to the customer, you have an option of calling them. Bid for a customer number using your bidding credits, and if you are in the top 3 tradesmen bids, you'll get the customer's mobile number by sms.  You can then follow up your initial reply with a phone call.  Learn more about bidding.


5. Don't be a stranger!

Login daily to read news, chat to members and check out recent jobs.
Your next big project might be waiting for you and you missed it because you forgot to log in today.


Let our membership team know if you need more help on using your account to make sure you're getting the most from the service.  
You can contact the team by submitting a support ticket or by chatting online to a team member.



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