Areas for improvement - making the most of your Onlinetrademen account to win jobs

Areas for improvement - making the most of your Onlinetrademen account to win jobs

We receive around 5,000 jobs each month and want to ensure you're winning the jobs you want.


We have collected feedback from our top 10% most successful trade pros with the most beneficial ways to use the Onlinetradesmen service. 

We want to share their positive experience with you, so here are their tips:


1. Ask for ratings from your customers

Think about it, prospective customer don't know you, so why would they choose to use your services without testimonials from previous customers?

Ratings are basically your "Word of Mouth" Online and the best way to give prospective new customers peace of mind that you are a genuine, quality tradesman. So make your life easier by reminding a happy customer to leave you a rating when a job is complete. Monitor ratings and send a reminder to a customer on your Ratings Dashboard.    Ratings are also displayed publicly on the website and every month we select a Tradesman of the Month based on 5* ratings! 


2. Add photos of your work

Photos online are proven to bring extra work to businesses and a great way to show customers what you do.

You can add unlimited amount of photos to your Business Profile by going to the 'Add photos' page in your account.

If possible, you might want to add 'before and after' examples of your work so the potential customers can compare them and see the magic you can do with your hands.

3. Replying to customers

When a customer posts a job, they want someone reliable, professional, and ready to go. Your reply is your first impression — so make it count by answering these all required fields clearly and honestly. Read more about replies here. 


4. Bid smart and get to the customer first

After replying to the customer, you have an option of calling them. Bid for a customer number using your bidding credits, and if you are in the top 3 tradesmen bids, you'll get the customer's mobile number by sms.  You can then follow up your initial reply with a phone call.  Learn more about bidding.


5. Don't be a stranger!

Login daily to read news, chat to other trade pros and check out recent jobs.
Your next big project might be waiting for you and you missed it because you forgot to log in today.





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