Why customer ratings matter

Getting customer ratings on your member profile

Why? 
Getting customers to leave a positive rating on your member profile is the single most important thing you can do to win more work.
Think of it as your online word of mouth.   
Did you know...
  • 93% of people say that online reviews influence their decision
  • 87% read up to 10 reviews before they trust a business
  • 79% trust online reviews as much a personal recommendations
Tradespeople without online ratings are now losing out to those who have a strong online reputation. Our online rating and review service makes it super easy for you to grow your reputation online.

Where are your Ratings displayed?
Ratings are published on your member profile and featured on the Onlinetradesmen website
You can also link from your website to your ratings page using the embed code available on your Ratings Dashboard

So how do you get a customer Rating?
1. Ask the customer to leave a rating for you when the job is completed. Onlinetradesmen will have sent them the details by email.
2. If they haven't left a rating within in 1 week, send them a reminder via your Ratings Dashboard



Building up ratings will help you maximise the work that you win. Remember that your member website can also be found through Google - so potential customers can also find and hire you without going through Onlinetradesmen. The better your ratings and overall content, the better your chances of winning work.
You can monitor your ratings and check your average score here



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