How can I reset my password? / I can't login - how can I get help?

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• Forgot your password or need to reset it?

  To reset your password: 1. Go to: www.tradesmen.onlinetradesmen.com 2. Click on the Forgot password link. Follow the instructions online - If you don't get an email, please check your 'SPAM' or 'Junk' folder.

• How to contact us

  Need Help? Check out the resources in the Help section of your account. We're here to help so if you've any questions or suggestions, get in touch by: submitting a support ticket connecting with us on the live chat app during office hours. send us a ...

• How do I download the app?

  To download the Onlinetradesmen app, go to the login screen. Click on your browser menu and click on 'Install App' Follow the on screen instructions and you'll see the Onlinetradesmen app installed on your phone's homescreen.

• How can I get more credits?

  Need more bidding credits? Increase your chances of winning work by bidding for a customer number. Your Onlinetradesmen subscription includes an allocation of credits. If you need to buy more credits, click here to choose a top up option. Read more ...

• A customer number is wrong - how can I get a refund for the credits?

  I'm sorry to hear the customer number was incorrect. Let's help you get the right one. For starters can you please report the job here and our team will follow up. They'll do their best to get you the right number if they can and will refund the ...