Need more bidding credits?
Increase your chances of winning work by bidding for a customer number.
Your Onlinetradesmen subscription includes an allocation of credits.
If you need to buy more credits, click here to choose a top up option.
Related Articles
Bidding explained
The Onlinetradesmen bidding system increases your chances of winning work. After you have replied to a job you will get an option to call the customer. A maximum of 3 members can access the customer's number. Once the job is posted the first 1-60 ...
Areas for improvement - making the most of your Onlinetrademen account to win jobs
We receive around 5,000 jobs each month and want to ensure you're winning the jobs you want. We have collected feedback from our top 10% most successful members with the most beneficial ways to use the Onlinetradesmen service. We want to share their ...
SMS credits
Job alerts by sms are the best way to ensure you don't miss out on the jobs you want. An allocation of sms alerts is included in your subscription. If you run out and need to add more you can do so here.
Numbers not in service
From time to time, members report bidding on a number that is not in service. In this case, we'll issue a full refund, subject to verifying the number. Contact us with details and we will follow up.
How to personalise your reply to customers to win more work
Replying to Customers - Our Top Tips to personalise your reply and win work! Our members are often asking our customer support agents how can they price the jobs correctly or tell customers how long will the job take if they don't have enough ...