How to Use the Video Site Survey Tool
To use the Video Survey feature simply:
1. Reply to a job:
Reply as normal to jobs of interest in your account. Under any job description you can now also see the following text:
"Has customer requested a Video Site Survey Call?" -
Yes
/
No
This will tell you whether the customer has agreed to a video survey functionality for this job.
2. Submit your Bid:
After submitting your online reply to the customer, as normal you have the option to also be one of 3 members to get the customer's phone number by
entering a bid on the system. This bid now also includes access to Video Surveys with the customer - so in addition to getting the customers phone number, if successful you can now also schedule a video survey.
3.Schedule the call:
Once you've been notified your bid was successful, login to your account and follow the instructions to schedule the video survey with the customer at a time that suits both parties.
4. Make the call:
When it's time for the video site survey, initiate the call in your Video Survey section of your account.
Watch our quick guide to using Video Site Surveys
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